Visitor Parking Permits

If your address qualifies for visitor permits they will be managed through your online account as well.

If your residence qualifies for a visitor permit, it will be issued automatically when a residential permit is approved. You do not have to complete a separate application for a visitor permit if you are also applying for a residential parking permit. You will no longer receive physical hang tags for visitors.

Watch This Video on How to Start Visitor Sessions

How to Manage Visitor Parking Permits

To use a visitor permit, sign into your online account. Click Here to activate and deactivate your visitor’s parking session. 

  • If you do not have access to the internet, you can call us at 403.537.7000 to activate a visitor parking session 24/7.
    • Press “1” for Residential Parking Permits and then press # to leave a message with your address, the licence plate of your visitor, the date and time that you would like the session to start and your phone number. A representative will then start your visitor session.
    • If you have an existing account, please also provide the email address on your account.
    •  You will only receive a call back if further information is required.
  • Remember, it is important to deactivate your visitor’s parking session when they leave because you can have a maximum of two visitor parking sessions running at the same time per address.
  • If you forget to deactivate a visitor’s parking session, it will automatically deactivate after two weeks (the maximum duration a visitor session is valid is two weeks).
  • As always, visitor permits are only valid if used within 150 metres of the address to which they are registered.

Click the link below to sign into your account and activate a visitor parking session.

Enforcement of the residential parking zones will be done primarily by photo enforcement and supplemented by our enforcement officers.

If you have additional questions about visitor parking, please visit our Q&A page.