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Q: Where can I park with a parking permit?
A: Parking permits allow permit holders to park in Residential Parking Zones within ‘except by permit’ and time-restricted parking zones for which they have a permit for, as long as they comply…
Q: How will I know if my application has been approved or rejected?
A: After our customer service representatives review your documents, they will approve or reject your application. You will receive an email notification alerting you when your application has either been approved or…
Q: I have a live-out nanny that comes to my house every day; how do I manage visitor parking for them?
A: Please contact our office at 403-537-7000 or rpp@calgary.ca so we can discuss options for starting visitor sessions for nannies or other full-time caregivers who do not live at your home.
Q: How frequently do you enforce RPP zones with automated enforcement vehicles?
A: Using photo enforcement is a much more efficient way to provide enforcement support than manual enforcement, as the vehicles simply drive through the community. The vehicles can cover a much larger…
Q: Why can’t you use foot patrol/mobile enforcement officers to check for Visitor Permits?
A: Residential Parking Zones are patrolled using the ParkPlus automated enforcement vehicles and supplemented by foot patrol/mobile enforcement officers when required. Photo enforcement is only possible if all of the permits are…
Q: Can a non-resident landlord obtain a Visitor Permit for the address they own?
A: No. A non-resident landlord permit does not have access to Visitor Permits at the address. Visitor Permits are intended to be used by the resident(s) at the address, not a landlord or…
Q: I am a non-resident landlord. How do I apply for, manage and use my permit?
A: Individuals applying for a non-resident landlord permit can do so using the RPP system on any device that has internet connectivity. Alternatively you can come into the CPA Impound Lot with…
Q: What is a non-resident landlord permit?
A: A non-resident landlord permit is issued to the owner of a rental unit for purposes of maintenance or rent collection. One non-resident landlord permit will be issued to the owner per zone.…
Q: I no longer need my parking permit and I had paid for it. Can I have a refund?
A: There are no refunds issued for residential parking permits.
Are delivery vehicles expected to start a session?
A: No. Due to the nature of the work that delivery vehicles are typically used for, residents will not be required to start and stop parking sessions on their behalf. If the…
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