A: If you do not have access to the internet, our customer service representatives are here to help you get set up on the online permit system. In this situation you have two options:

  1. you can come into our office with the required documentation
  2. you can send us copies of your documentation via mail or fax then call us at a later date and a member of our customer services team will create your account for you over the phone

Once your account is set up, our representatives will verify the supplied documentation and approve the permit. If there are any changes to your vehicle(s) registration or any other information that needs to be updated on your account you can call our customer service team and have us update this information on your behalf. Internet access is not required to manage your visitor permit(s), as you can use the call-in option instead.