A:  Protecting the privacy and personal information of residents and their visitors is of utmost importance to the CPA. As a local public body, the Calgary Parking Authority is subject to the Freedom of Information and Protection of Privacy Act (FOIP) of the Province of Alberta. The information collected by our photo enforcement vehicles (licence plates) is only authorized to be used for the purpose of issuing parking tickets after a violation has been observed. The data itself is stored in a secured database that complies with the most stringent, advanced cyber-security protocols currently in place.

If you have started a visitor parking session for your guest, then no parking violation will be found and no further information on your visitor will be collected. In addition to the stringent requirements around use and storage of personal information, by moving to an electronic permit, we are adding another level of protection of privacy because citizens do not have the ability to identify a vehicle and whose visitor permit it is using.