A. Yes. We can issue a refund for third and additional Residential Parking Permits or Special Permits if the refund is requested within a designated timeframe. Please see the cases below to determine how much of the permit’s cost will be returned to you:

  • Refund the full amount if the refund request is received within 10 business days from the date of issue;
  • Refund 50 per cent of the original cost (plus GST) per Residential Parking Permit if the refund request is received no later than 10 business days after the first anniversary of the date of issue; or
  • Refund 50 per cent of the original cost (plus GST) per Special Permit if the refund request is received no later than 10 business days after the first anniversary of the date of issue.